A subsidiary of Maya Worldtrading is [mayaherbs.com].

Privacy Policy
In accordance with the GDPR laws in the EU, we take your privacy very seriously, including your personal information. We would like to inform you what information we store, how it is used, and what your rights are.

From February 1, 2023

An overview of the basics:

Our contact details as the responsible party are as follows: (see point 1 below).

When you register on our website and/or place an order, we collect the following information about you: Registration details, purchase details, and email preferences.

In some cases, these details are entered by you (for example, when you register or enter your details for a purchase), while in others, we collect data automatically (for example, when you subscribe to our newsletter, get discount coupons, or visit our website).

Your personal information is processed to provide services such as newsletters, processing orders, and improving your website experience.

Processing your data is mostly necessary for processing your orders and pursuing legitimate interests.

We will ask for your permission when legally required, such as for certain commercial emails or cookies.

Third parties may receive limited access to some of the personal information you provide us with. This is necessary at times to ensure your orders are carried out properly, like when we deliver an order, the shipping company is given your address particulars. Processing of this data by any outside the EU is not allowed. We will never share, trade, sell or reveal your private info to other entities apart from our delivery partners or government organizations and judicial institutions if required.

We process and store your details for as long as you are a customer. If you are inactive for a long period of time, we will remove your account and anonymize your information.

Data and privacy protection rights, including the right to object:
In certain circumstances, you may request that we enforce your data protection rights. You are entitled to object to the processing of your data if certain circumstances arise which arise from your specific situation. If we justify the legality of the data processing based on a weighing of interests or if the data processing involves profiling or direct marketing. In principle, we will no longer process your data in this case.

Voluntary provision of data:
You are not required to provide your details to Maya Worldtrading legally, but you cannot register or place an order if you don’t provide your details. Providing your data is a completely voluntary act. If you do not provide your details, you will not experience legal complications, but you will not be able to place an order, register or receive special offers on any of our websites.

A detailed privacy policy can be found here

Details of the person responsible for processing personal information.
Maya Worldtrading is a registered business that offers a variety of products on various websites.
Here are the contact details:
Mollerusweg 66
2031 BZ Haarlem
Netherlands
Tel.: 023 5325192

Categorization of data
To process your orders and send you commercial emails, we collect and process the following categories of
personal information.
Categories of data
A few examples
Details of registration
A member’s name, mailing address, date of birth, e-mail address, phone number, registration date, and typeof membership.
The purchase of Details about the purchase, including the date, the product, the value, and the history of purchases.
Mailing preferences
Frequency and approval of commercial e-mails 
These details are sometimes provided by you directly (for example, when you register or purchase on our website) and sometimes they are collected automatically (for example, when you visit our website or click on links in our newsletter).

Purposes of processing
According to the General Data Protection Regulation (GDPR) and the Algemene Verordening Gegevensbescherming (AVG), we process your personal information for the following purposes:
Advertisement via email (by Maya Worldtrading or its subsidiaries)
Personal and individual communication and product recommendations based on your shopping preferences
Coupons and other discount e-mails (from Maya Worldtrading or its subsidiaries)
Cookies are used on this site
Improvements to products and services
Making business decisions and executing them
Compliance with regulatory requirements
Determining, executing, and defending legal claims
Basis for legal action

In order to process your orders, we need to process your details and we have a clearly justified interest in doing so. By registering on our website, you have entered into a commercial agreement, in which you have indicated your willingness to provide your personal details as they will be required in order to process your orders, and (if selected) your interest in receiving commercial e-mails.

If permission is legally required, for example for certain commercial emails or cookies, we will ask for it. If
your permission is not granted, we will not process your information.

Additionally, your data is processed according to statutory permission standards, such as tax periods and the
validation, exercise and defence of legal claims.

Your recipients or categories of recipients

A responsible authority, Maya Worldtrading, will only have access to your data to the extent necessary to accomplish the internal division of tasks. Only the departments and employees who actually need access to your data have access to it internally.

As order processors, we have enabled service providers to access and process your data for specific purposes. These providers are limited to shipping companies.

If legally required, we may share your information with government agencies or courts.

Receivers of international data transmissions may no longer be in a European country with adequate privacy and data protection regulations like the EU has. In this case, Maya Worldtrading will use service providers that are certified under the US – EU Privacy Shield Programme (Art. 45, para. 1 AVG), or employ the EU Standard Contract Provisions which have been approved by the EU Commission (Art. 46, para. 2 (c) or (d) AVG).

Your personal information will be stored for a period of time

This includes any form of contract (pre-contractual juridical relationship) as long as you are a registered customer.

We are also subject to various storage and documentation obligations and to federal budgetary regulations.

The maximum retention period for storage and documentation is 10 years after the end of the contractual or pre-contractual relationship.

Local regulations, for instance, require the storage of all digital invoices for a minimum of 10 years, but prescription periods of 30 years are also available.
Whenever the data is no longer required to fulfill contractual or legal obligations, they are regularly deleted, unless their (temporary) processing is necessary to fulfill the above mentioned purposes for the client’s decisive legal interest.

You will need to re-register to place a new order after 2 (two) years of inactivity on your customer account.

Data protection rights
You can invoke your data privacy rights in certain circumstances:

You can withdraw your consent at any time if you have given permission for a particular processing activity.
The withdrawal of consent will not affect the legality of any processing that took place before it was withdrawn or if a different legal basis was used to justify the processing.

Right to information: You have the right to know what personal information we store about you. 
If the information we store about you is inaccurate or irrelevant, you have the right to request that it be corrected by us.

If you wish, we will remove your data (according to art. 17 AVG), unless another legal regulation (for example: legal storage requirements) or a predominant interest on our part (for example: to defend our rights and claims) prohibits us from doing so.

You have the right to limit the processing of your data based on the conditions of article 18 (AVG).

The right to object: In accordance with article 21 of the AVG, you have the right to object to the processing of your details. This entitlement exists for reasons that are specific to particular situations and applicable only when data processing is legally based on an assessment of interests pertaining to profiling or direct-marketing purposes. If this situation arises, we will cease processing your information, unless we can provide evidence that there are legal grounds for us to deny your objection. We do not practise direct marketing, which includes profiling, and it is not a requirement of ours; therefore we will not process any of your data for these purposes.

Any time we decide to change this, you must give your permission for direct advertising or you will no longer receive it.

In accordance with article 20 (AVG), you can also request the transfer of your data to yourself or third parties in a structured, current and digital format.
In addition, you have the right to file a complaint with the relevant data protection supervisory authority (Article 77 of the AVG). To resolve your request as quickly and in a customer-focused manner, we always recommend that you file a complaint with our data protection officer as soon as possible.

Your requests for the exercise of your rights should be submitted in writing to the following address for quick processing

info@maya-ethnobotanicals.com

Your obligations to make your data accessible.

It is not a legal requirement to provide your information to Maya Worldtrading. However, you cannot register, subscribe or order on our websites without providing us with your information.

Your voluntary participation in providing your details will not result in legal complications, but you will not be able to enjoy the products, offers, and services of Maya Worldtrading.

Information additional to the above

Maya Worldtrading reserves the right to update this privacy policy on a regular basis.